We are thrilled to announce upcoming improvements designed to enhance your library experience. Here’s what you can expect:
One-Stop Service
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- Expert Help, Wherever You Go: Our public service desks will now feature a combined team of friendly librarians and circulation staff. This means no matter which desk you approach; you’ll have access to someone who can answer your library-related questions and assist you with any task.
Enhanced Customer Assistance
We’ve created multiple service points to offer you the right help quickly and efficiently.
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- Welcome Desk: Your first stop for basic questions, library cards, borrowing materials, and more.
- Information Desk: Need more help? We can guide you to your next favorite read, provide research assistance for all ages, and help you discover library resources.
- Technology Help Desk: Get focused tech help and digital literacy training.
Focus on Programming
Expect a wider range of engaging events and programs inside and outside the library. View our full events calendar here.
Mobile Services
We’re integrating and expanding these initiatives seamlessly into all library services.
Makerspace (Coming Soon!)
Enjoy open hours for equipment use (e.g., 3D printers, Cricut, sewing machines) and schedule appointments for complex projects.
Commitment to You
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- We Value Your Time: Find and access what you need faster.
- Tell Us What You Think: Email AskUs@wnpl.info or fill out a comment card located at all service desks.
Enhancements are already underway. We appreciate your patience as we implement these exciting improvements and are confident these changes will improve your library experience. We look forward to serving you!