Warren-Newport Public Library District
Gurnee, Illinois
Suggestions & Questions from Our Library Users
April 2024
Building-related comments
1. Clear Signage to where the flex is at.
2. Sign where puzzles are would be helpful.
Thank you for your suggestions. The library is currently conducting a
space audit. During this process, we will consider how your suggestions
can be incorporated into future improvements.
Service-related comments
1. I would like to take out a few moments, to extend appreciation to
one of Gurnee Library Employees Ms. Cynthia. Her professionalism
and courtesy & attitude was exceptionally well. We customers
appreciate it tremendously. Thank You Very Much.
Thank you for taking the time to give a shout out to Cynthia! We
agree that she is awesome.
2. Bookmark contest for all ages. Maybe divided by young kids teens,
and adults.
Thank you for this great idea! We will take this suggestion under
advisement.
3. Please bring back Lunch and Learn.
Thank you for your suggestion to bring back our Lunch and Learn
programs! We appreciate you taking the time to share your thoughts
with us.
Lunch and Learns were popular programs, and we understand why
you miss them. We made the decision to temporarily discontinue
them to allow us to explore other program options. While Lunch and
Learns offered valuable content, they were also resource-intensive
due to the cost of presenter fees and refreshments.
However, your feedback is important to us. We're happy to consider
bringing back Lunch and Learn programs in the future. We'll
continue to explore options for future programming and keep your
suggestion in mind. In the meantime, we encourage you to explore
our other programs.
Warren-Newport Public Library District
Gurnee, Illinois
-Newport Public Library District
Gurnee, Illinois
Miscellaneous-related comments
1. My wife uses large print books, but has a hard time walking all the
way to the back of the library with her walker. The large print used
to be in the front. It would be helpful to have that section easier to
get to.
Thank you for sharing these concerns. The library is currently
conducting a space audit. During this process, we will consider how
the library can make improvements to make these collections more
accessible in the near future.
2. I don’t like the new Ipads in the youth section. My children instead
for looking for books want to play games. Please remove them.
Thank you for your comment. We understand your concern. The
library added iPads with educational games to provide additional
learning resources and bridge the digital divide. Not all children
have access to technology at home, and these iPads can help them
develop important digital literacy skills. Of course, we know screen
time is important
to balance with other activities. Coco’s Cove and
The Point offer a wide array of crafts, toys, games, puzzles, and
other fun things to do that encourage creativity and social
interaction.
3. Hello! Thank you! I love the library.
Thank you so much for your nice comments. We love our patrons
and communities as well.
4. Little paper inside CDs or DVDs like other libraries to write where
it skips or stops playing. Check-out can give them out when
checking out DVDs.
We think this is a great idea and will incorporate this soon! Thanks
for the great suggestion.
Thank you for taking the time to help us improve our service to you.
If suggested a title for purchase, we have passed it along to staff members who
order materials.
Ryan Livergood, Executive Director
Patron comments appear here unabridged and unedited.